Data Collected
At 23andme, we collect various types of information to provide a secure and personalized experience. This includes account details such as your name, email, and contact information provided during registration.
We also gather device and browser data to enhance site functionality and ensure secure access. Payment data related to Indian payment methods like UPI, Paytm, and Net Banking are processed securely for deposits and withdrawals.
Cookies and usage data help us monitor platform performance, improve user experience, and personalize content.
How We Use Your Data
Your information is used to verify your identity, process financial transactions safely, tailor gaming experiences, and communicate important updates. We use aggregated data to analyze trends and improve our services.
We do not sell or trade your personal information to unauthorized third parties. Your data ensures compliance with legal regulations and responsible gaming practices.
Cookies & Tracking
23andme uses cookies and similar tracking technologies to facilitate user login, remember preferences, and analyze website traffic. Cookies enable a smoother and more responsive experience while protecting your privacy.
You can manage cookie preferences via your browser settings, but disabling cookies may limit some site functionality.
Data Storage & Security
We implement advanced encryption and security protocols to safeguard your data from unauthorized access, loss, or misuse. Data is stored on secure servers compliant with Indian data protection laws and international standards.
Access to your data is restricted to authorized personnel who require it to perform their duties.
Sharing Data with Third Parties
We may share your information with trusted third-party providers for processing payments, identity verification, and legal compliance. These parties are bound to confidentiality agreements and restrict data usage to specified purposes.
We do not share personal data with advertisers or external marketers without explicit consent.
User Rights & Data Control
You have the right to access, correct, or delete your personal data held by 23andme. Requests can be made through your account settings or by contacting customer support. We strive to respond promptly to all inquiries.
Users may also control communication preferences and opt out of marketing emails without affecting platform usage.
Policy Changes & Contact
23andme may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page, and continued use indicates acceptance.
If you have questions or concerns related to privacy, you may contact our support team via the FAQ page or support channels.