Committed to Safe Play
At 23andme, we take responsible gaming seriously to foster a secure and enjoyable environment. Our goal is to ensure that all users engage in gambling as a form of entertainment and not as a way to solve financial or personal problems. We implement robust policies and tools to encourage safe play and to protect vulnerable players.
We believe that responsible gaming is essential for long-term enjoyment and sustainability of our services. Consequently, education and awareness of risks are integral parts of our platform’s user experience. Our team continuously monitors and updates responsible gaming procedures aligned with industry best practices and Indian legal standards.
Playing within limits and being mindful of one’s emotions and behaviour are key to healthy participation, and we encourage all users to adopt these principles.
Recognizing Risky Behaviour
It is important for every player to be aware of signs that could indicate risky gambling behaviour. These signs may include spending more time or money than originally intended, feeling restless or irritable when not gambling, and chasing losses in an attempt to recover.
Other indicators include neglecting personal, social, or professional responsibilities and experiencing financial difficulties as a result of gambling. Recognizing these early warning signs allows players to take proactive steps before the situation worsens.
If you or someone you know is exhibiting these behaviours, seeking support and making use of control tools can significantly help in managing gambling habits responsibly.
Set Time & Budget Limits
One of the most effective ways to maintain control over gambling is setting limits on both time and money spent on gaming activities. 23andme offers customizable limit options to help players allocate budgets according to their personal financial situation and comfortable time frames for playing.
Establishing these limits before starting to play prevents impulsive decisions and reduces the chances of problematic play. We recommend users reflect on their overall lifestyle and commitments when deciding these limits to ensure healthy balance.
Following your self-set boundaries consistently safeguards you from excessive losses and helps maintain gambling as a light-hearted entertainment option.
Tools for Self-Control
23andme provides several features to empower you to manage your gambling responsibly. These include daily, weekly, or monthly deposit limits that restrict the amount of money that can be added to your account during a chosen timeframe.
Cooling-off periods allow clients to temporarily suspend their gambling activities, providing essential breaks to reassess their engagement. Self-exclusion options enable longer-term or permanent account suspension for those who feel the need for a more decisive intervention.
These self-regulation tools are straightforward to activate and can be modified or lifted after the chosen period, putting control firmly in your hands.
Protecting Young Players
We strictly enforce age restrictions to prevent underage individuals from accessing 23andme’s services. Registration requires users to verify that they are at least 18 years old, in compliance with Indian regulations.
Our verification system uses multiple checks to confirm user age and identity. Any account suspiciously belonging to a minor is promptly suspended and investigated.
Parents and guardians are encouraged to be vigilant about their children’s online activities and use parental controls to shield them from exposure to gambling content.
Maintain a Healthy Life Balance
Keeping a well-rounded lifestyle outside gambling is critical for physical and mental well-being. Gambling should complement social interactions, physical activities, and career or study commitments—not replace them.
Developing hobbies, spending time with family and friends, and fostering a balanced daily routine helps avoid overdependence on gambling for enjoyment or stress relief.
We encourage players to be mindful of their emotions and triggers, taking breaks as needed to preserve a positive relationship with gaming.
Getting Support When Needed
23andme understands that gambling problems can affect anyone. If you believe gambling is negatively impacting your life, please seek professional assistance without hesitation.
Numerous organizations in India provide confidential counselling and support services tailored to gambling-related difficulties. Our customer support team can also facilitate contact with these resources and provide advice on managing your gaming activities.
Remember, reaching out for help is a sign of strength and a vital step toward reclaiming control over your life and gaming habits.